FAQ

How is Shipping handled?

We ship to most countries worldwide.
You can manually select the Shipping Methods at the checkout.
We usually take about 2-7 business days to create apparel products (t-shirts etc.)
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

Where do the products come from?

All products are produced & shipped from the US.

Will there be also other products & designs?

YES, we will constantly update this online shop with new products & new designs!

Are Claudius Vertesi products sold to any other retailers?

No. www.claudiusvertesi.com is the EXCLUSIVE destination for Claudius Vertesi Merchandise.

How are returns handled?

Wrong Address: If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed: Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.

Self Return: Please contact us in the contact section before returning any product. We do not refund orders for buyer’s remorse.

Can I change my order once I've placed it?

No, once you place an order it is final.

Do you do giveaways?

Yes, we run official giveaways on Instagram & YouTube (Claudius Vertesi). This is the only place giveaways will be promoted and completed.  We do not require customers to pay for giveaways nor do we send emails regarding giveaways.